Thread: Customer Service Suggestion: Cancellation Feedback
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Old 03-26-2007, 03:28 PM   #2 (permalink)
Naiya
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Re: Customer Service Suggestion: Cancellation Feedback
I would send a detailed email to customer service. I can understand someone wanting to give feedback and I'm sure it is valued. It may just mean you will have to go though a different process

I differ from you in one respect - if I want to cancel, I don't want to jump through hoops. I don't want to give feedback - I want out *now*. I don't want to multi-question feedback form.

I can completely understand the validity of your point though - there are those who are different from me and they WANT to provide the feedback. I respect that and am sorry not only to see you go, but for the steps you have to go through because of people like me
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