Quote:
Originally Posted by TheKnight
Is SOE tech support indian or american?
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Nice. Really.
I might be compelled to go find some figures. India is up and coming in the science & mathematical fields, so perhaps we could have a little less racism?
A little less hate-filled shrieking might be good too. I understand that the OP is wildly frustrated, and I'm pretty sure I would have wanted to throw things (bless my battered cordless mouse
), but again, ONE experience does not a trend make. I've had very positive customer service experiences here *and* in EQ2 and really bad ones in WoW.
Note that if you've petitioned something that totally prevents you from playing a char, as in the above-mentioned issue, it's wise to play alts for a while. Not just because you have no choice, but because in-game contact is the primary means GMs have of getting hold of you, and they can easily find out who your alts are and whether you're online. Mentioning your Station Name will no doubt help also, if you haven't already.
Anyway, schoolmarming on behaviour aside, I really hope this gets sorted for you. That's a horrible roadblock to encounter.
