Fatal Flaw - No Ingame Support
yesterday I was unfortunate to find out the fatal flaw with this game - there is no in game support. Get stuck, have a problem? You're on your own. This is the worst experience I have had in this regard with any MMO.
This is what happened: While in town, i hit the recall button. And died instantly on the spot. What? PvP? No. So I hit release. And died again. And lost more xp. What? This can't be happening. Hit release again. Died. Again. Died. Big red bar. Ok, I'll wait the 10 minutes. tick, tick, tick. ding. Dead again. Ok Ill log out and reenter. Still dead.
When this first happened I did the /petition route, explaining that I was dead and couldn't rez. Also did /bug. Nada.
An hour later. Nada
The next day. Nada.
Is SoE the company that is supposed to handle ingame support?
Their lack of ingame support is pathetic. It's like BMW built and sold a car but if you got a flat, there were no replacement tires anywhere.
How about you guys at SoE quit being so cheap and short sighted and stupid, and providing some real time help?
And while an ingame player eventually rezzed me, I still have a huge XP deficit. And I'd like to know WTF HAPPENED?
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