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Re: Customer service improvement needed
after repeted pets about lost items and exp.. and none of them due to dying.. i have given up on CS in this game..
i actually had to explain to a gm the other day why the name fuxoo genlee was offensive!(that's 1 of only 3 times i've even gotten a reply from a gm.. the other two times were good tho)
basic conversation:
GM: the name Fuxoo is borderline.. but he does have the last name genlee... and the last name is fine.
me: try saying it fast...
Gm: hmmm
me: don't take offense.. but it's frackyou gently with a few letters missing to avoid the obvious naming policy...
GM: ahh i see!
i got one reply about a level 40 wolf killing all the newbies in derogar's the first night.. about 1 1/2 2 hours later
i got one nice reaply about my reaping/harvesting problem and the GM was nice enough to say he couldn't help me even if he ddid know how, which he/she honestly didn't
but a reply about lost exp and items? nothing
i've given up, i'll report an offensive name, but anything else? why bother?
oh and then there is the joyful name running around Hardnips Pimperslap.. rude guy i might add.. have i gotten a reply or anything on that? noppers!
CS in this gmae is for the birds.
yes i am angry
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Ceyllynn Ferlomarcan
Shaman Leatherworker
AfterHours
ThunderAxe
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