On one occasion, I got a skill up in diplomacy and had to log off immediately (late leaving for work
). When I logged back in later it was gone. Since then I've used an old EQ1 trick before logging, which is to complete some action that forces the game to do a save...selling/buying with an npc, reading mail, etc. (in eq1 the most common way was to give an npc 1cp)...especially before logging after something important has happened. I havent lost a thing since then...so this might help. At least VG is new and they can fix it...EQ is going on 7 years and it still happens there.