From http://vgplayers.station.sony.com
Login Issues
An issue causing many players to be unable to log into the game has been fixed. If you were previously affected by this bug, please try to log in again – it should work now!
NPC Warping Issues
We are aware of the issues with certain NPCs warping away, then running or warping back to the player and are working to fix them. We will be sure to keep everyone updated.
Character Appearance Issues
Currently, some players are reporting that their character’s appearance sometimes changes from what they set it to. This is being fixed, but in the mean time please do not change your appearance “back to normal” as that will only make it incorrect when the bug is fixed.
Have a great weekend in Telon!