[Kethra]

Due to all of the confusion on pre-order, pre-release, release information, I'm going to include official FAQ (as found on the Beta Status page).

1.) Release Issues

• When does Vanguard launch?
• January 30th, unless you preordered.

• How much will Vanguard cost per month?
• The North American subscription fee for Vanguard: Saga of Heroes is $14.99 monthly with discounts offered for longer subscription commitments. For players who already have a Station Access subscription, Vanguard: Saga of Heroes is included in the $24.99 monthly fee. Players can now pre-order Vanguard: Saga of Heroes digitally and at retail. Additionally, gamers that pre-order the retail version will receive an exclusive endurance buff scroll that will allow their character to sprint for longer periods of time (one per account). Pre-order customers will need to complete their purchase of the full game in order to continue playing after the early access phase.

• Will Vanguard be included in the Station Pass?
• Yes

• Can I buy game cards for Vanguard?
• Yes

• What are the servers that will be available at launch?
• In addition to the servers listed below, we have overflow servers on standby that are ready to be brought up whenever they are needed.

8 US PVE
Thunderaxe
Woefeather
Gulgrethor
Targonor
Hilsbury
Shidreth
Flamehammer
Florendyl (RP Preferred)

1 US PVP (FFA)
Tharridon

1 US alt PVP (Teams)
Varking

1 EU PVE
Gelenia

1 EU PVP (Teams)
Frengrot

• Where are the servers located?
• North American servers are located in San Diego, California while European servers are located in Amsterdam.

2) Preorder/Beta Issues

• Why can’t I log in to beta anymore?
• The Vanguard: Saga of Heroes open beta closed on January 23 at 11:59 p.m. PST.

• Where are the beta forums? I can’t see them anymore.
• They were closed when beta closed, testers can no longer access them.

• I preordered, when can I start playing?
• Early access for Vanguard: Saga of Heroes will commence January 26 at approximately 10:00 a.m. PST. Gamers who placed pre-orders either at retail or digitally will get to experience Vanguard: Saga of Heroes before the game’s official launch on Tuesday, January 30th. Players can select from multiple servers in North America and Europe and are not restricted by region. A link to a list of server names has been released on
• http://www.vanguardsoh.com. A character’s selected server during the early access phase will remain the same once the game launches.

• I was in Beta 5, will I need to reinstall the game when I buy it?
• No, in fact it would be better if you didn’t. You will only need to patch a couple megabytes (~5) if you were up to date on the beta patches, whereas someone installing fresh will have a larger day 1 patch.

• My preorder key lets me play early, how long do I have after release before I have to enter my retail game key?
• You will have a few days, but its best to enter it as soon as you are able to.

3) Technical Issues

What are the minimum system specs? What about the recommend specs?

MINIMUM SYSTEM REQUIREMENTS

• Windows® 2000/XP/Vista
• 100% DirectX 9.0c compatible computer
• 100% DirectX compatible keyboard or input device
• Processor 2.4 GHz Intel processor or 2400+ or higher model AMD processor
• 512 MB RAM
• Vertex and Pixel shader 2.0 compatible hardware with 128MB of texture memory
• 100%DirectX compatible sound card
• 56K + Internet Connection
• 16X Speed DVD-ROM
• 20 Gigabytes Hard Drive Space

RECOMMENDED SPECS

• Windows® 2000/XP/Vista
• 100% DirectX 9.0c compatible computer
• 100% DirectX compatible keyboard or input device
• Processor 3.0 GHz Intel or 3500+ AMD processor
• 2 GB RAM
• Vertex and Pixel shader 2.0 compatible hardware with 256MB of texture memory
• DirectSound compatible audio hardware
• Broadband Internet Connection
• 16X Speed DVD-ROM
• 20 Gigabytes Hard Drive Space

• When launching Vanguard I press PLAY and nothing happens or I receive the following error: “The application has failed to start because d3dx9_31.dll was not found. Re-installing the application may fix this problem.”
• The reason that you are receiving this error is because you may not have the newest version of DirectX as of October 2006 on your computer. You can download the new version via the link below:
• http://www.microsoft.com/windows/directx/default.mspx.

Be sure to restart computer after installing Directx and in some cases you may need to uninstall your previous version before installing the newest one.