[Pirotess]

This has been a historic problem in just about every game I've ever been involved with with possibly the exception of World of Warcraft due to the sheer number of servers it has which virtually forced Blizzard to setup dedicated support for the EU folks. I empathize with you, I really do. Unfortunately Vanguard isnt going to operate on the scale of WoW, at least not at launch, so its going to take some time before things improve. I hope that the EU folks will be patient and allow that to happen. If not and this game becomes largely a US game it will be a blow to the games profit generation and therefore ability to continue innovative development.